If you are unable to log your food, you might be using an outdated version of the app or have an inactive subscription plan.
Update the app
Kindly update the app, then try to log your food.
Confirm your subscription
Kindly confirm you have an active subscription via your profile in the top right corner of your screen.
If you have updated the app and have an active subscription, but the problem persists, please reach out to the support team on WhatsApp.